“very clean room and toilet.. Room is specious and view is very good...
Staff is very co-operative and helpful... got table for official work and separate couch for sitting...
wifi and other facilites was up to date ...“
“The hotel rooms are spacious and comfortable. There was service issue when I visited hotel. As said by staff on reception it was due to absenteeism of staff. The food quality was very good and was at reasonable price. The staff in restaurant were quick in service and polite.“
“We stayed here as a stop over from a long journey. Since it was Treebo group,
we expected better. The hotel was nice but needs improvement. The staff and service was good and helpful. The location is good. However, there is road work happening currently. The room is spacious. The bathroom had a “ bad smell of the drain pipe. The cleanliness can be improved and better quality bed sheets, blankets and towels should be provided.
“Rooms are good but service is very poor. The towels are bedsheet were not properly washed. Didn't have breakfast options except for tea, coffee. Rooms don't have wifi. AC was not working during power cuts. However, the room amenities were good and it was located just off the Mumbai - Banglor“ e highway.
“It was a really bad experience, the day we checked in, we were given a room (302), which was smelling of urine and the sheets were dirty. We asked for a change of room and were given 303, which was relatively cleaner.
However, when we looked for a phone to order room service there was no phone, we “ called the reception from our mobile and asked for a phone which was sent half an hour later. There was an electric kettle but no tea/coffee/milk sachets. On asking several times we were handed 3 tea sachets but again no milk or sugar.
Room service delivered food but did not provide any spoons or forks to eat or serve, after asking for it they sent it half an hour later by which time the food was cold. this happened every single tie we ordered in room service.
Breakfast was included in our room tariff but they had only 1 dish to offer.
Room was not cleaned on asking why this was not done they said reception did not inform us. We stayed for 3 days in which the room was cleaned only once.
The service staff was insolent and rude.