“Hotel facility was not as described in the site.Rooms were not clean as expected. Basic amenities were not provided like kettle,tea bags,sugar,etc. We have asked room service to clean our room but no actions were taken on that. They have cleaned room only after we put to their notice twice. There “ is no security in wifi connection person with basic knowledge can get the acces to the connected device.
“Hotel would have been better is rooms we're well maintained, no toiletries provided. Need to improve the I house restaurant of quality of food. The room phone wasn't working and I had to go to reception everytime I needed something.“
“The stay was overall very pleasant with the staff being very well mannered. I did notice that there were several young boys being employed as maitre d at this hotel. You had to call for an operator to come fix cable TV & when someone did fix it all, that was available was Star Vijay, Star Vijay“ super & one news channel! Had to call reception several times to turn on AC as it was getting automatically stopped when you go out for a long duration. Room service was slower than you'd expect sometimes you need to call 2-3 times to get reception to send someone to serve you. One obvious plus is wide buffet that they offer which is complementary but Idli & dosa lacked the taste as they could have been made from ready made dough or not soaked the batter overnight for proper fermentation. The restaurant at the hotel had no obvious menu and you'd have to rely on Chapati-kurma, Idli or dosa for tiffin. They did throw a good lunch meals which had 1 poriyal, 1 Keerai, 1 appalam, Rasam, Sambar( with semi cooked veggies), vetha kuyambu, curd & overcooked rice. Compliments were one chappathi with kuruma & 1 ice cream flavour (based on availability) to complete the full meals. I thought that the staff were accommodating to the fact that the food was bad at the place and they took care to send available staff to get food of your liking from neighboring restaurants. One obvious minus was the coffee so this place which sucks. They make the instant coffee here and charge an exhorbitant price. I can easily have 3 cups of wholesome coffee from a well know neighboring coffee place called iyengaran's for the same price!!
“I booked the room through Trivago. I booked for 3 members single room with double cot bed and single cot with bed because 3 members are aged people. When we reached the hotel they saying that they only provide extra bed not extra cot as shown in online. And more over AC is not working properly and “ room maintenance is very bad..bathroom was very bad..overall very bad experience.